Pay Utility or FiberNet Bill
This option is to have utility and FiberNet bill payments automatically deducted from your savings or checking account on (or up to 4 days prior to) the due date on your bill. The Finance Department urges all utility customers to use this option as it is the most efficient and is completely free to the customer. To enroll you simply fill out an Automatic Bill Payment Enrollment Form (PDF) and attach a voided check. The form can either be mailed in, placed in the drop box, or brought into the Finance Department. Your automatic bill payment will start when your next utility bill is calculated. Customers will continue to receive a monthly bill with the typical breakdown of charges with a special notation "Auto Deduct - Do Not Pay" as a reminder to not pay the bill manually. The automatic bill pay option may be stopped or canceled at any time prior to your next bill being calculated.
Mail the return envelope with postage along with your check and remittance advice to:
323 W Michigan Avenue
Marshall MI 49068
(Please no cash)
Just drop your payment in our drop box located in the northeast parking lot of Town Hall. Payments are processed the next business day.
The City of Marshall utilizes Point and Pay as our online payment provider. There is a 3% service fee ($2 Minimum) for those customers wishing to make a payment for a service using a debit or credit card (No fee for E-check payments). You must first access your utility or FiberNet account using your account number. Once you have accessed your account and reviewed the information, you just click on "Make Online Payment". First time users will need to register (one-time only) and once you are registered you may make your payment either by E-check or by credit card. Point and Pay can be used to make a one-time payment or you may set up recurring payments. Check out more information on how to make recurring payments (PDF). However, if wishing to set up Automatic payments and are referencing a savings or checking account (not a credit card), we highly recommend signing up for Auto Pay directly through the Finance Department using the Automatic Bill Payment Enrollment Form (PDF).
The City of Marshall also utilizes Point and Pay as our over the phone payment provider. There is a 3% service fee ($2 Minimum) for those customers wishing to make a payment for a service using a debit or credit card (no fee for E-check payments). Point and Pay can be reached toll free at 833-440-3764.
You may pay your utility or FiberNet bill in person in the Finance Department located on the 1st floor of City Hall. Payment may be made by cash, check, or credit/debit card. There will be a 3% service fee ($2 Minimum) for those customers wishing to make a payment for a service using a debit or credit card.